Corporate Services Division
Only to be used by Residents Receiving Income Support from the Ontario Disability Support Program (ODSP)
All residents are required to have a Notice of Assessment (NOA). This is the document Canada Revenue Agency sends back to you after you have filed your tax return along with your refund cheque or statement of balance owing.
Income Tax - Notice of Assessment Form To replace lost copy of Notice of Assessment form, contact the Canada Revenue Agency at 1-800-959-8281.
Option-C Printout It is the equivalent of the last notice of assessment you would have received in respect of the most recent taxation year and will serve as a basis for your income assessment.
This printout is issued by the Canada Revenue Agency (CRA, formerly CCRA) and you can obtain it free of charge by calling 1-800-959-8281. Your dependent will also have to obtain an “Option-C Printout”.
If you are not able to obtain and produce an “Option-C Printout”, you will need to provide documentation establishing the amount of income you earned over the period of 12 months preceding the date of your application (i.e. bank statements if you have received interest income; statement of interest if you have other sources of income).
T4A (P) – Canada Pension Plan benefits slip Canada Pension Plan benefits slip is sent to taxpayers who received any of the following from the government:
Old Age Security (OAS) OAS is a monthly pension benefit available to eligible Canadians over age 65, even if they have never worked.
Guaranteed Income Supplement (GIS) GIS provides additional monthly income to eligible individuals already receiving OAS.
Canada Pension Plan – Retirement (CPP-R) CPP-R is a monthly pension benefit available to individuals who have contributed to the Canada Pension Plan. CPP-R is designed to replace about 25% of an individual’s earnings from employment up to a maximum amount.
Ontario Disability Support Program (ODSP) ODSP provides income to eligible individuals with disabilities who are in financial need.
Income Replacement Benefits This benefit compensates for lost income if you are unable to perform the essential tasks of the job you did before the accident.
Death Benefit Death benefit is a one-time payment to, or on behalf of, the estate of a deceased Canada Pension Plan contributor.
Survivor Benefits Survivor benefits are paid to a deceased contributor’s estate, surviving spouse or common-law partner and dependent children.
Income Sources from Foreign Country An annual income sources from foreign countries in Canadian dollars for the annual net calculation using Bank of Canada currency exchange rates.
The following guide is meant to provide members of the public direction as to the appropriate governmental and non-governmental offices to direct their federal / provincial benefits, entitlements, supplements, settlement or other financial income sources inquiries.
Resident NOA or C-Print - Line 236 Inquiries should be directed to Revenue Canada Agency at: 1 800 959-8281 or TTY (Teletypewriter) 1 800 665-0354
OAS - Service Canada Letter Inquiries should be directed to Service Canada at: 1 800 O-Canada (1 800 622-6232) or TDD/TTY (Teletypewriter) 1 800 926-9105 or the Service Canada Web site http://www.servicecanada.gc.ca/.
GIS - Service Canada Letter Inquiries should be directed to Revenue Canada Agency at: 1 800 277-9914 or TTY (Teletypewriter) 1 800 255-4786 Please note: You can also re-apply for GIS by filing your income tax return. The Seniors section of the Canada Revenue Agency's Web site (i.e. http://www.cra-arc.gc.ca/tx/ndvdls/sgmnts/snrs/menu-eng.html) contains information on filing your tax return.
CPP-R - Service Canada Letter or CPP-R cheque stub inquiries should be directed to Service Canada at: 1 800 O-Canada (1 800 622-6232)TDD/TTY (Teletypewriter) 1 800 926-9105, a Service Canada Centre near you (http://www.servicecanada.gc.ca/cgi-bin/hr-search.cgi) or the Service Canada Web site (http://www.servicecanada.gc.ca)
ODSP - ODSP Notice of decision letter OR ODSP cheque stub Inquiries should be directed to the Ministry of Community and Social Services at: 1 888 789-4199
Private Insurance Income Sources Inquiries should be directed to resident’s private insurance companies. The resident will be required to submit his/her insurance policy, or insurance benefit letter to verify the amounts required to be included in the resident’s annual net income.